Automation

Field notes from the automation side of the studio.

Automation
June 15, 2026 / 4 min read

Why We Bill Automation by Outcome, Not by the Hour

Charging by the hour for automation work is a quiet admission that your time is the product — but it shouldn't be.

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Automation
June 15, 2026 / 4 min read

Automate the Decision, Not Just the Task

You've automated the email send, the invoice, the report—but someone still has to decide whether to send it.

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Automation
June 14, 2026 / 3 min read

The busywork audit — finding the work worth automating first

Most automation projects stall because they pick the wrong first task. Here's the 30-minute audit we use to find the work that actually pays back.

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